Privacy Policy

Privacy Policy Effective Date: 01.04.2024 Last Updated: 01.04.2024 We at Innate Layers (“we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.innatelayers.com , use our services, or interact with us in any way. Please read this policy carefully. By using our website, you consent to the practices described herein. 1. Information We Collect We may collect the following types of information: a) Personal Information You Provide Voluntarily Name Email address Phone number Billing and shipping address Payment details (processed securely by third-party providers) Account login credentials Any other personal information you provide via contact forms, sign-ups, or purchases b) Automatically Collected Information IP address Browser type and version Device type Operating system Referring URLs Pages visited and time spent Date and time of visit Cookies and similar tracking technologies c) Sensitive Information We do not intentionally collect sensitive personal information (e.g., health data, religious beliefs). If you choose to share such information, you do so voluntarily. 2. How We Use Your Information We use your information for the following purposes: To provide, operate, and maintain our website and services To fulfill and manage orders, bookings, and transactions To communicate with you, including sending newsletters, updates, and promotional content (you can opt out anytime) To personalize user experience To improve our website and services To respond to inquiries and provide customer support To detect, prevent, and address technical issues or fraud To comply with legal obligations 3. Legal Bases for Processing (GDPR) If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases: Your consent Performance of a contract Compliance with legal obligations Legitimate interests (such as improving our services or preventing fraud) 4. Sharing Your Information We do not sell your personal information. We may share your data with trusted third-party service providers, only as necessary, to: Process payments (e.g., Stripe, PayPal) Send emails and newsletters (e.g., Mailchimp, ConvertKit) Analyze website traffic (e.g., Google Analytics) Provide website hosting and maintenance These third parties are contractually obligated to handle your data in accordance with applicable laws and this Privacy Policy. We may also disclose your data: If required by law or legal process To protect our rights or the rights of others 5. Cookies & Tracking Technologies We use cookies and similar technologies to: Enhance user experience Analyze website performance Provide targeted marketing You can manage cookie preferences through your browser settings. Please note, disabling cookies may affect the functionality of our website. 6. Your Data Protection Rights Depending on your location, you may have the following rights: Access – Request a copy of the data we hold about you Correction – Request corrections to inaccurate or incomplete data Deletion – Request we erase your personal data Objection – Object to our processing of your data Restriction – Request restrictions on data processing Portability – Request to transfer your data to another service Withdraw Consent – Where processing is based on consent To exercise your rights, please contact us at: andreea@innatelayers.com We will respond within the timeframes required by law. 7. Children’s Privacy Our services are not directed to individuals under the age of 13 (or 16 in the EU), and we do not knowingly collect data from children. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete it. 8. Data Retention We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data will be securely deleted or anonymized. 9. Data Security We take appropriate technical and organizational measures to protect your data from unauthorized access, use, alteration, or disclosure. While no method of transmission is 100% secure, we strive to use commercially acceptable means to protect your information. 10. Third-Party Links Our website may contain links to external sites. We are not responsible for the privacy practices of such websites and encourage you to read their privacy policies. 11. International Data Transfers If you are located outside of Uk, your information may be transferred to and processed in countries where data protection laws may differ. By using our services, you consent to such transfers. 12. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Last Updated” date. Continued use of the site after changes implies acceptance. 13. Contact Us If you have any questions or concerns about this Privacy Policy or your personal data, you can contact us at: Innate Layers Email: andreea@innatelayers.com